|
INTOUCH Insurance Group B. V. ("INTOUCH") began its consistent record of innovation and development in 2003 by launching LINK4 TU S.A. ("LINK4") in Poland – the first direct insurance company in Central and Eastern Europe.
Our distinctive brand of reliable, convenient, and high-quality insurance has continued to develop ever since, and INTOUCH now has subsidiaries active in the Czech Republic and Russian markets, making attractively-priced policies available to more people worldwide.
A key factor of the INTOUCH experience is the direct, personal contact between the company and our customers. We do not use agents as intermediaries, and this direct connection transfers several tangible benefits to the customer:
- No initial or renewal commission leads to lower prices, and no need to pay the middleman.
- Direct contact with the customer helps us to obtain reliable information about his or her risk, and to adjust the premium accordingly.
- A personal relationship with each customer results in a more loyal customer base, particularly when we are able to specifically tailor our services to the customer's needs.
- Our integrated Customer Relationship Management (CRM) systems ensure quick and accurate service for every customer.
- Centralized operations in each country maximize efficiency and flexibility in all of our interactions with customers.
INTOUCH offers Third Party Liability Motor Insurance (TPL), Comprehensive Motor Insurance (CASCO), and in certain countries also Household Insurance and Travel Insurance. We plan to further expand our services to other insurance products in the near future, maximizing the benefits for our customers.
INTOUCH is continuously working to expand its presence in other high-potential emerging markets worldwide.
|
