Privacy Policy

INTOUCH Insurance Group B. V. ("INTOUCH") is committed to ensuring that your privacy is protected. This Policy explains how INTOUCH and its subsidiaries and affiliates (individually, an “INTOUCH Company” and collectively “INTOUCH Companies”) use the information we collect about you, that you can instruct us if you prefer to examine, improve, complement, remove and/or block that information via the “Contact Us” forms, and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

We collect various types of personally identifiable information from visitors to the web site. INTOUCH and other INTOUCH Companies also collect information through the INTOUCH’s “Contact Us” forms. When you submit questions or comments through such forms, we may collect personally identifiable information such as first name, last name, e-mail address, telephone number, policy number and the question or comment.

We also collect and analyze certain aggregate information about the number of visitors at the web site. This information is anonymous and does not include your name, e-mail address or any other contact information.

How we use the information we collect

We will use personally identifiable information provided by visitors to fulfill the purpose for which such information was provided, as described in this Policy, or as disclosed at the time the visitor information is collected. We use the information submitted via the INTOUCH’s “Contact Us” forms to respond to your inquiry. If your inquiry might appropriately be answered by a particular INTOUCH Company, it may be forwarded to that company. That INTOUCH Company will use the information to respond to your inquiry only. Neither INTOUCH nor any other INTOUCH Company will use the information submitted in such form for marketing purposes, nor share it with any third party for marketing purposes, unless you consent to this use. We also may use the information submitted to ask you follow-up questions about which products you have purchased or are considering purchasing, in order to improve our services and better understand your needs. INTOUCH (and in the event information has been forwarded to an INTOUCH Company, such INTOUCH Company) may store the information you submit via the “Contact Us” forms for such period of time as may be necessary, in its discretion, to resolve your inquiry or as may be needed/helpful to INTOUCH Companies.

Because aggregate information collected on the web site does not personally identify you, we may use aggregate information for any purpose, and share aggregate information with third parties for any purpose. We share that information with other INTOUCH Companies and with our third party vendor. We use this data to improve our site by responding to our users' interests and providing more relevant and useful information.

How we protect your information

The Internet is not a secure medium. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although we strive to protect your personally identifiable information, we cannot ensure the security of any information you transmit to us through or in connection with the web site. No method of transmitting or storing data is completely secure.

However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorized traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorized personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. You can determine when this Policy was last revised by referring to the "Last Revised" legend at the top of this page. Any changes to this Policy will become effective upon posting of the revised Policy on the Internet, accessible through the web site. By continuing to use the web site following such changes, you will be deemed to have agreed to such changes.

How to contact INTOUCH

We welcome your views about our web site and our Privacy Policy. If you would like to contact us with any queries or comments please do not hesitate and fill in the “Contact Us” forms on the web site.

Last update: 7 April 2008